"Hotels are definitely paying more attention to the pantry," said Janine Williams, co-founder and CEO of Impulsify. "It used to be treated like a guest amenity with managers hoping to break even. Today, if managed properly, it can be a real profit center." Williams serveral of their "rock star retailers" are enjoing $25,000 to $30,000 a month in revenue from its retail center.

Stocked and Ready

If i...

New Upscale Convenience Store Opening on Denver’s Booming Platte Street

Platte Street Mercantile (plattestmercantile.com), a women-owned business, will be joining the list of new retail popping up in the booming Platte Street neighborhood. Located at 1620 Platte St. near the Highlands pedestrian bridge intersection, the grab-and-go convenience store will provide packaged meals, beverages, snacks an...

Impulsify, Inc. (Denver, CO) finalized a partnership with Shiji Group following meetings at the 2019 HITEC Conference in Minneapolis. The Denver-based retail software company engaged Shiji to reduce PMS interface installation costs, improve deployment processes, and expand into global markets.

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Shiji Professional Services will provide a variety of services to Impulsify’s core product, ImpulsePoint,...

https://www.cobizmag.com/Companies/Colorado-Companies-to-Watch-2019-The-Organizers/

Impulsify arrived at the Marriott Denver Tech Center in true "Impulsify Red" style to receive the Colorado Companies to Watch 2019 award hosted by Merrill Lynch Bank of America. An award ceremony where a founder or two typically takes the stage to be recognized for their contribution to the Colorado economy - Impuls...

Originally Published by Janine (Roberts) Williams on HotelExecutive.com

Hotel Retail Simplified

Over the past decade, I have spoken with thousands of General Managers to analyze the retail efforts of their lobby retail outlet: the challenges they face, the approaches they take to increase their revenue, and what they wish they knew when it comes to managing a retail effort. The consensus that I have...

Delivering a seamless, personalized experience requires the elegant behind-the-scenes orchestration of many different technologies. This is far from easy — or inexpensive.

HTNG has just chartered four new workgroups aimed at reducing the time, cost and other obstacles standing between hoteliers and ideal brand experiences. All workgroups are now welcoming industry participants.

An Open API for Hot...

1. Prioritize. If you don’t make profitability a priority in the pantry, your bottom line will suffer and so will overall guest experience. Studies indicate that hotels who manage the pantry as simply a guest amenity hoping to  break even at year end often fail to provide a satisfying retail offering which leads to low revenue and guest complaints.

We analyzed 25 Select Service hotel pantries from 6 brands to see where the profit impacting mistakes are being made. Here’s what we found and some tips to fix it:

To be clear, this article has nothing to do with George Costanza's late night dip in the pool - and everything to do with a variety of ways fearful managers unknowingly cost their hotel pantry revenue and guest experience to avoid the inevitable cost of doing business. 

In hospitality it is well known that there are unavoidable maintenance and repair costs for removing chewing gum in the...

ImpulsePoint, an Automated Retail Management System designed for hotel pantries, collects UPC level data on 8,000 commonly sold retail products so our Hotel Retail Gurus can track it, review it, analyze it, and digest it on a geeky level. We study retail trends, monitor price margins, and compare product performance of competing products. As a company passion, we spend a ridiculous amount of time...