Impulsify, Inc. (Denver, CO) finalized a partnership with Shiji Group following meetings at the 2019 HITEC Conference in Minneapolis. The Denver-based retail software company engaged Shiji to reduce PMS interface installation costs, improve deployment processes, and expand into global markets.
Shiji Professional Services will provide a variety of services to Impulsify’s core product, ImpulsePoint, a patented, cloud-based Lobby Retail POS and Inventory Management System. Shiji will also provide interface installation services for Impulsify’s increasingly popular ShopPoP, a guest-facing smart kiosk that lets guests skip the line when purchasing grab-and-go food and beverage items.
With four international hotel brands adding Impulsify software solutions to their lobby retail outlets in 2019, Impulsify sought Shiji’s PMS and global payments expertise to assist in the global deployment.
“2019 has been a period of hyper-growth for our brand” says Janine Williams, CEO and Founder of Impulsify, “We are currently deploying to over 800 hotels, and want to provide them with a superior product and a positive ROI 一 without slowing their deployment schedule. Shiji’s commitment to client success, coupled with the breadth of their global resource infrastructure, allows us to accomplish all of these objectives and more.”
Kevin King, COO of Shiji Group said: “Partnering with Impulsify offers Shiji a unique opportunity to service a fast growing 一 and still largely untapped 一 section of the hospitality market. By utilizing data on over 5 million retail transactions, Impulsify has been able to turn unmanned hotel retail stores from a hospitality afterthought, into a significant driver of profit and guest engagement. Shiji will leverage its comprehensive service and support infrastructure to help Impulsify reduce costs, streamline processes, and ultimately better connect with their customers and end users.”
Impulsify provides retail software and business intelligence to help hoteliers maximize incremental revenue and improve guest experience in their lobby retail outlets. Impulsify solutions automate retail purchases, inventory management, and replenishment to increase profitability and minimize the operational impact of managing an unattended retail store at the front desk.
ImpulsePoint, a cloud-based Retail Management System runs on front desk terminals and offers PMS integration for room charge capability to reduce calculation and process errors front desk associates routinely make simultaneously managing check-ins, phone calls, guest needs, and retail purchases.
ShopPoP is the first-of-its-kind, unattended hotel retail kiosk for guest-facing, in-store purchases of packaged food, beverage, and sundry items. The kiosk allows hotels to move retail purchases away from the front desk to minimize errors, theft, abandoned retail sales, and service recoveries when guests are required to wait extended periods to make convenience purchases.
Impulsify is a woman-owned software company based in Denver, CO. The company is dedicated to charitable giving and service to alleviate poverty through humanitarian construction in third-world countries in partnership with International Hope Builders.
Shiji Group provides software solutions and services for the hospitality, food service, retail and entertainment industries, ranging from hotel management solutions, to food and beverage and retail systems, payment gateways, data management, online distribution and more.
Founded in 1998 as a network solutions provider for hotels, Shiji Group today comprises over 4,000 employees in 70+ subsidiaries and brands, serving over 60,000 hotels, 200,000 restaurants and 400,000 retail outlets.
Shiji develops a network of cloud technology platforms that facilitate data exchange by connecting businesses vertically and horizontally across related industries. The importance of cross-industry integration to connect all levels of the supply chain, from guests, to distributors and suppliers of all types is a critical part of our mission. Our goal is to facilitate the transition to fully integrated systems for our clients through a network of platforms that communicate securely and easily so our clients can focus on their core competencies of serving their guests.